We work with the supplier to help get the item repaired/replaced as soon as possible. We give updates, follow ups and a final call to make sure the client is 110% happy - all the pain associated with the #1800 speak to an overseas telephone operator and be on hold for 45 mins is removed – we understand and care how important your time is in this busy age
Whether that be in the client’s own home or afterhours in-store – we do this because we care
Everything is plugged in and powered up, you can physically demonstrate all controls to clients, teach them how to use it and clients can hear how quiet the item operates, how hot an oven door gets for example – unlike just looking at a “dead” appliance
Ash is happy to meet and chat to clients anytime - grab him and introduce – he seriously wants to help everyone he meets – super approachable
Every single weekday we all come in earlier than opening hours to do training – to make ourselves better so we can be better for you, our clients
We deliver and unpack with care. We will fit the fridge/wm/dryer into the space and level it, take away the old unit and dispose, take all rubbish away and in the event that any damage may be caused, we put our hand up and rectify…… note: we currently cannot connect any water/gas to items… but awesome news will have this service in the very near future
The modest margin we make on each sale goes directly back into the cairns community for yaps, leukemia, schools, the northern pride, young afl, and much more… chain stores profit is taken out of the community and goes to sydney, melbourne (our owner ash lives in here in cairns)
Our in-store kitchen, laundry, bathroom, alfresco specialist can assist to plan, design, choose colours, materials, benchtops, kitchen splashbacks, tiles and kitchen sink fixtures and fittings. We will ensure that clients end up with a kitchen, laundry, bathroom or alfresco design layout that works for them and their space. – making it super easy and you then own it all yourself, so you can then send out to tender knowing that all cabinet makers will be quoting apples for apples
Clients are welcome to walk through our warehouse with a sales consultant to look at stock ect. This is also convenient for pickups and it is here – not off site and you have to wait for 40 min to get your gear !!! We invest in the community and have at any one time $1,500,000 worth of stock here!! Massive
Staying hydrated is important.
Not third party extended warranty – status plus extended warranty, extended warranty available to cover item for up to 5 years from purchase date. The status plus extended warranty covers everything just as the standard factory warranty would.
Clients don’t need to stress when their washing machine or fridge has had a hiccup, we will deliver a loan machine until their new one has arrived/been repaired – why ?? Because we care
Clients can purchase nearly all goods from just the one store whether they’re renovating or building. – interior designers, appliances, windows, doors, appliances, tiles, bathroom vanities, mixers etc. - peace of mind as you are dealing with the same person – someone you like for everything (makes the entire process super-efficient)
We have a highly experienced team with collectively over 150 years and love and make time to spend with the client to ensure they are getting as much as they can and to stretch every dollar further than ever before
We sell goods that no one else in cairns have - people are over products that fail and don’t go the distance – we sell every brand but focus on selling brands that don’t come back to people that do.
If an item requires repairs and is not repaired within 21 or 14 days (depending on brand) – client will receive a brand-new unit at absolutely no cost to the client
We love doing this for our clients as put simply sometimes you just are not ready for the gear (we have a massive secure warehouse) and can store safely, securely for you
In-house interior designer available with 40 years’ experience – deanne derrington has been in the game of interior design for many years and honestly there is no one better - from homes, to apartments, to renovations and new builds – why not take advantage of all the wonderful ideas deanne has for your place
No need for clients to stress about sending incorrect specifications to cabinet makers/builders or accept responsibility >> we care enough to do all of this for you which saves you from a hiccup as it costs a lot to replace a stone benchtop for example if the incorrect specification is sent
Simplicity is seeing how appliances work. In our fully connected showroom you can drive ovens, cooktops, rangehoods, dishwashers, washers and dryers so you can decide which products work for you. Brochures are wonderful but there is no substitute for testing a shower or tap first hand. Contact Status Plus to book your kitchen or bathroom design consultation now as this service is proving very popular.
Some of the great brands in our range...
We work hard to bring you affordable quality kitchen appliances, white goods, handy accessories and we offer some of the best household appliance deals from the world's leading brands.
In today’s technological and environmentally friendly world laundry equipment does not only serve to wash and dry clothes, there is also a need to be ecofriendly.
Status Plus offers an incredible range of bathroom products and bathroom fixtures and fittings to suit all of your bathroom requirements
Our professional team can help by cooling things down in the summer months and heating us up on those cold winter nights
Our extensive range of bathroom tiles and outdoor tiles includes custom designs, mural art, community art, swimming pool tiles, feature walls and much more